Frequently Asked Questions

Everything you need to know about your Myra Gems journey.

What materials are used in Myra Gems jewelry?

We use premium materials including S925 sterling silver, 14k and 18k gold plating, and ethically sourced gemstones to ensure long-lasting brilliance and durability.

How long does shipping take?

Standard shipping typically takes 3-7 business days for domestic orders. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.

Is your jewelry hypoallergenic?

Yes, all our pieces are nickel-free and lead-free, making them safe and comfortable for those with sensitive skin.

How should I care for my Myra Gems pieces?

To maintain their shine, avoid contact with harsh chemicals, perfumes, and water. Store your jewelry in a cool, dry place, preferably in the provided Myra Gems pouch.

Do you offer a warranty on your products?

We provide a 6-month limited warranty that covers manufacturing defects. Please contact our support team with your order number for any warranty claims.